by BusinessConnections | Jul 15, 2009 | Customer Service
Although many of us were taught that the customer is always right, that may not be the case in some situations. There is a bit of common sense required in determining how to handle a customer relations issue. If it is a small problem, something that won’t cost you a...
by BusinessConnections | Jul 1, 2009 | Answering Services, Customer Service
So, you want to grow your business, but you just can’t do it all. Consider hiring another company to handle your incoming and even outgoing calls. What you want, and need, is an organization that can provide outstanding customer service. You have decided that you want...