Bank of Time

If you had a bank that credited your account each morning with $86,400 that carried over no balance from day to day, allowed you to keep no cash in your account, and every evening cancelled what ever part of the amount you failed to use during the day, what would you do?

Draw out every cent of course!

Well, you have such a bank and its name is “Time”.  Every morning it credits you with 86,400 seconds.  Every night it rules off, as lost, whatever you have failed to invest in good purpose.  It carries no balance.  It allows no overdraft.  Each day it opens a new account with you.  Each night it burns the records of the day.  If you fail to use the day’s deposits the loss is yours.  There is no going back.  There is no drawing against “tomorrow”.  You must live in the present, on today’s deposit.

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Call Forwarding – Making this phone company feature work magic for your Office & Clients

Call Forward Don’t Answer & Call Forward Busy are services from your telephone company and enable your telephone calls to be answered at a different location.  Calls are automatically transferred to Business Connections when you are unable to answer your phone within a preset number of rings or if all your phone lines are busy.

Everything is automatic. You never need to activate or deactivate Call Forwarding. If all of your lines are in use, calls will be transferred to Business Connections.

Unanswered calls will ring 3 rings at your office before transferring to Business Connections.

A great safety feature in the event of a problem at your location (i.e. power outage, flood or fire).

PLEASE NOTE – When ordering, please confirm with your phone company representative that Call Forward Don’t Answer is installed on ALL of your phone lines + Call Forward Busy is ONLY installed on the last line of your hunt group. The phone company representative should ask you 2 questions when you order these features.

Question #1“How many rings would you like your phone to ring at your office before the phone call is Call Forwarded”.  Most of our clients have it forward after the 3rd ring.

Question #2 “What number would you like your phone Call Forwarded to if you are unable to answer the phone within the preset number of rings or if all lines are busy?”

Example – A telephone answering service client has 3 phone lines in his office. If one of the lines is in use the 2nd & 3rd calls will “Hunt” to the next available line. In the event any call goes unanswered, after the 3rd ring it will automatically Call Forward to Business Connections 24 hour Call Center. The client has a phone company feature called “Call Forward Don’t Answer” installed on ALL 3 phone lines. The client also has “Call Forward Busy” installed on his 3rd phone line.

FYI – Most phone company representatives begin their career working in the Tier 1 Customer Service Center.  If the phone company representative appears confused, ask to be escalated to Tier 2.  This will save you time and reduce frustration.

To order Call Forwarding contact AT&T at 800-499-7928, Verizon at 800-483-5100,

Century Link at 800-603-6000 or Comcast 800-391-3000

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Missed Call = Missed Opportunity

In business, you want your phone to be ringing off the hook. You also want someone there to answer the calls! It does little good to work so hard building your company only to have potential clients or customers shunted to voice mail or lost in automated systems. Many people, when in this situation, simply hang up. As you are growing your company, you depend on first-time customers.

When a customer or client wants to ask a quick question or schedule an appointment, there is no reason why he has to be on the phone navigating an automated voice mail menu for ten minutes. For small and growing businesses, hiring a person to do this can be cost-prohibitive. Business Connections Telephone Answering Service solves this dilemma by providing a receptionist without the overhead.

Present a Professional Image.  Work More Efficiently.  Drive Revenue (Missed Calls = Missed Revenue). 

Call 1-866-601-6115 today and ask for Dirk or Stuart Moeller.

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14 Ways to increase YOUR Cash In-Flow

1) Having a highly visible phone number on your website will help improve the profits of your company. Even though you may not receive a lot of calls from your website, having a Highly Visible Phone number will give your company more credibility. The bottom line is you want to make it easy for people to do business with you and having a phone + someone to answer it 24 hours a day will help demonstrate that you are the best at what you do while instilling trust and peace of mind to current and potential clients.
2) Since most of your sales originate from a telephone call you should be committed (a little bit obsessive if need be!) to returning all telephone calls promptly. Returning phone calls within 30 minutes or less will IMPRESS future clients. Worst case scenario is to follow the Sundown Rule. The Sundown Rule simply means that all telephone calls are returned the same day on which they are received. Surveys have shown, time and time again, that most people end up choosing the first professional company they end up talking with. If you’re meeting with a client, traveling in an air-plane, taking a shower, having dinner with your loved ones, etc… Business Connections can be that Personal Link with your Potential Client while you’re unavailable. Business Connections Receptionists are ready to greet your callers 24 hours a day, 7 days a week.

3) Make sure we (Business Connections) have accurate instructions that allow us to Direct Connect Urgent Callers to your Mobile Phone. For example, a Law Firm wants us to Direct Connect Callers “Looking to Hire an Attorney”, calls from a “Judge’s Office” or calls from a “Court House”. Non-urgent messages are e-mailed to their Office. Clients with Smart Phones (I-Phone, Blackberry, Android, etc…) can get their messages anywhere. Please fax or e-mail account instruction updates to us.
4) Update your Website and set-up your business with a Facebook Fan Page and Linkedin Fan Page. Internet Search Engines and Social Networking are replacing the Yellow Page industry. How much longer do you think the phone books will be around? People 35 to 55 years old use Google instead of phone books. People under 35 ask their Friends on Facebook. Here’s a Facebook Example. Let’s pretend you have 200 friends on Facebook and your Mother wants to move to Phoenix. There’s a good chance you have a Facebook friend who either lives, grew-up or knows a good Realtor in Phoenix. You post the question and within a few hours you have a few Realtors that have been recommended. All done from your I-phone or Blackberry.

5) Business will continue to go where invited and remain where appreciated.

6) Reputations will continue to be made by many acts and be lost by one.

7) People will go right on preferring to do business with friends

8) Go-Givers will become the best go-getters

9) The extra mile will have no traffic jams.
10) Performance will continue to outsell promises

11) Enthusiasm will be contagious as ever.

12) Know-how will surpass guess-how.

13) Trust, not tricks, will keep customers loyal.

14) Quality will be prized as a precious possession.

For more information about Business Connections 24 hour Telephone Answering & Voice Mail Service call 1-866-601-6115 and ask for Dirk or Stuart Moeller.

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Highly Visible Phone Number on your Website

Having a highly visible phone number on your Website will help improve the profits of your company. Even though you may not receive a lot of calls from your website, having a Highly Visible Phone number will give your company more credibility.

The bottom line is you want to make it easy for people to do business with you and having a phone number + someone to answer it 24 hours a day will help demonstrate that you are the best at what you do. Having a phone number also instills trust and peace of mind to your current and potential clients.

Did you know that Business Connections can be your Telephone Receptionist while you are on another call or away from the office? We can answer questions, handle urgent calls, even elicit a caller’s name and phone number from a person who might hang up on a machine or leave your website without leaving any contact information. Business Connections has provided continuous 24 hour service since 1949 and we can provide service in your local area. For more information call 1-866-601-6115 and ask for Dirk Moeller.

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