August 2012 - Business Connections

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2 Pizza Rule

by BusinessConnections | Aug 16, 2012 | Uncategorized

At Amazon.com, CEO Jeff Bezos has a “two pizza rule,” reasoning that to keep teams nimble, they shouldn’t get so big that they can’t be fed with just two pizzas.

Warm Transfer

by BusinessConnections | Aug 8, 2012 | Answering Services, Customer Service, Marketing

The act of transferring a call to someone in a polite and “warm” fashion AFTER the caller asks for a specific person. Business Connections Receptionists will inform your caller “One Moment Please” and then announce to you, the callers name and...

Voice Mail is NOT a friend for gaining new business

by BusinessConnections | Aug 1, 2012 | Uncategorized

Picture the Scene: You decide you need to buy something so you go to your best friend Google and type in what you’re looking for. You get on the website and start looking around just like you would in a regular store. You decide that you want more information...

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