How you can beat your competition: Live Answering Services!
Instead of picking up a phone and calling in to pick up your messages you can receive text messages (Words + Numbers) via your Smart Mobile Phone (i.e. Apple I-Phone, Blackberry, Android). After our 24 hour live answering services telephone secretary has completed taking the message from your caller, she enters another keystroke and sends your complete text message. Your mobile phone will beep or silently vibrate and the complete message will scroll across the screen. “ZAP” you have your detailed message. If urgent, you can act immediately. If not, respond at your convenience. Remember that old saying your Grandpa and favorite teacher always used “The Early Bird Catches the Worm”. This same logic applies to today’s demanding consumer. While Large Corporations and Big Government Agencies are hiding behind voice mail jail and the internet, you can beat the competition by responding to new sales and service calls immediately. You can even be out of state at a meeting to receive your messages. In Down Hill Skiing or the 100 yard dash what’s the difference between winning a Gold Medal vs. Silver Medal? You only have to be a little faster to win the Gold Medal. Just as speed is critical in sports, it’s just as important for high quality service companies. Remember, it is mail jail verses award winning Live Answering Services by professionally trained receptionists. If you’d like to try out text messaging to your mobile phone, pager or PDA just give us a call and let’s see if it makes a positive impact for you.
Did you know we can Hand-Off callers to your voice mail box?
If your callers prefer to leave their message in voice mail, instead of leaving it with the telephone secretary, we can transfer the caller directly to your voice mail box at a push of a button. After the telephone secretary answers your phone she’ll ask the caller “I can take a message for Mr./Mrs. ____ or would you prefer to be transferred to his/her voice mail”. There’s no additional charge for this service.
Cut Costs while Maintaining High Quality Service.
Did you know we offer Voice Mail with Operator Assistance? There are many companies that offer voice mail, but Business Connections has a unique feature where your callers can talk with a friendly person with a touch of a button. Here’s how it works. Callers are greeted by our digitally mastered voice mail and press zero if the call is urgent. Example Greeting: “Thank you for calling XYZ company. Your call is very important. If you need immediate assistance, please press zero and you’ll be transferred to our 24-hour live answering telephone receptionist. Otherwise leave your name, telephone number and detailed message and we’ll return your call during business hours.” If the caller presses zero, they are immediately transferred to our telephone receptionist who greets the caller “Good morning, XYZ company”. She’ll then take the callers name, telephone number and detailed message and then contact the On-call person for XYZ company via pager, mobile phone or home phone. Popular with Dental Offices, Employment Agencies and Property Management Offices.
Professional Office Help available 24 hours a day.
Cheerful, professionally trained telephone secretaries always available to work for your fast growing company.
No Lunch Hour
No Coffee breaks
No Sick Days
- No Health Insurance
About 10 cents per hour. 24-hour Live Answering Service from Business Connections. We are your telephone receptionist while you’re away from the office.
“Call Control” – What is it and how does it help me? Call control is a skill our telephone secretaries use when taking your messages. In a very professional, businesslike manner our telephone secretaries are able to gain and maintain the callers attention. We find the use of positive power words is an exciting way to elicit a callers name, phone number and complete message. Examples of call control:
Correct— “Mr. Jones will be glad to talk with you. He’ll return to the office in the morning. At what number can he return your call?”
Wrong— “He’s out of the office”
Correct—”That department will open at 8am, would you prefer that I page someone, or would you like for someone to call you first thing in the morning?”
Wrong—”That department is closed for the day.”
Why are Professional Telephone Secretaries Best?
“I can answer questions or ask specific information and take further steps to reach someone in case of an emergency; and I can elicit a callers name and phone number from a person who might hang up on a machine.” – Sandra Davis
Business Forecast 2012
Business will continue to go where invited and remain where appreciated.
Reputations will continue to made by many acts and be lost by one.
People will go right on preferring to do business with friends
Go-Givers will become the best Go-Getters.
The Extra Mile will have no traffic jams.
Performance will continue to outsell promises.
Enthusiasm will be contagious as ever.
Know-How will surpass Guess-How.
Trust, not tricks, will keep customers loyal.
- Quality will be prized as a precious possession.