Business Connections is an award winning provider of Answering Services in Westfield Massachusetts. We have won awards for Excellence and Outstanding International Service for FOURTEEN consecutive years.
We provide the following services and specialties;
- 24-Hour Live Answering Service for Westfield Massachusetts law firms and small businesses:
- Picture the Scene: A potential client from Westfield Massachusetts calls your company. You’re on another phone call or out of the office and a Receptionist from Business Connections greets your caller from our Call Center. “Good Morning, Your Company Name, how may I help you?” All the information that you supply us about your company instantly appears on our computer screen, exactly how to answer, what information to take, what information to give out and how to handle your calls.
- Voice Mail for Westfield Massachusetts attorneys and small businesses with 24-Hour Telephone Receptionist
- Text Messaging for Westfield Massachusetts law firms and small businesses