Leading Business Answering Service Provider via Telephone
Picture the Scene: A potential client calls your company. You’re out of the office. After staying on the telephone while listening to a recording, they hang up and dial your competitor. You have just witnessed a classic marketing disaster. This lost client needed your services so much that he attempted to personally contact you! In the meantime, your precious dollars in advertising, education, training and state-of-the-art equipment continue to be under-utilized.
Back to the Scene: This potential client then calls the competitor. The competitor is also out of the office, but when the phone rings it’s answered (even though it’s 8 PM on a Saturday) by a cheerful, professional person. “Thank you for calling _____ company. How may I help you?” The key word is help. After this friendly person answers a few questions, she gets the caller’s name, telephone number and brief message. The competitor just turned a potential client into a real client.
Secret #1 to outselling your competition: Hire Business Connections 24-hour award winning call handling service for business to greet your callers when you’re in a meeting or out of the office.
Secret #2: The first person to talk with a prospect usually makes the sale. Here’s how you’ll impress your clients…after our receptionist has completed taking the message, she enters another keystroke and sends a text message to your mobile phone. Your mobile phone will beep or silently vibrate and the complete message will scroll across the screen. “ZAP” you have your detailed message on the screen of your phone. You don’t even need to write anything because the entire message is displayed on your mobile phone. If urgent, act immediately. If not, respond at your convenience. Remember that old saying your Grandpa and favorite teacher always used “The Early Bird Catches the Worm”. This same logic applies to today’s demanding consumer. While Large Corporations and Big Government Agencies are hiding behind voice mail jail and the internet, you can beat the competition by responding to new sales and service calls immediately by getting call handling service for Business today. In Down Hill Skiing or the 100 yard dash, what’s the difference between winning a Gold Medal vs. Silver Medal? You only have to be a little faster to win the Gold Medal.
How it works: The world never stops moving but that does not mean you do not deserve to have time away from work. While you may not be in the office 24/7, the opportunity for business never stops. Whether your client needs to cancel an appointment, is having an emergency, or the caller offers potential new business, it is vital for a successful company to be reachable and responsive at all times. With Business Connections Answering Service, we make this possible. No matter the time or day, our receptionists will answer the phone whether you are out of the office or simply unable to come to the phone at the moment. Your callers will be pleasantly surprised to be greeted by a real person rather than an unhelpful recorded message. You decide how the phone is answered, what information is taken down, and what details are given out to the caller. A short message is taken down and upon your preference can be emailed, sent via text message, or the caller can even be connected directly to you on another phone line. We personalize your account, catering to your business’ needs. Our receptionists give the impression that they are working directly from your office, allowing your customers to gain reassurance that their call is important and action is being taken immediately. With the ability to filter out what qualifies as an urgent message to your company, we ensure that your time off is not interrupted with unnecessary calls. With Business Connections as your answering service, you no longer have to worry about missing important business while away. With nearly 20 years as an international award winning company, you can rest assured that your business is in good hands.