Imagine the following scenario. Your receptionist isn’t in the office, and you are busy, perhaps in court with a client. Your office number gets a few calls, but there’s no-one available to answer them. Sure, your law firm partners could take messages for you. But, what if they too are busy or unavailable to take calls?
It’s a problem that many attorney and law firms often face. As you can imagine, you could end up missing some important telephone call. You may even miss the opportunity to work with new clients. The good news is there’s something practical you can do about this problem.
If you think you need to hire a second receptionist, you’d be wrong! Instead, all you need is a call handling service for law firm! Business Connections is one of America’s leading provider of attorney answering services.
How Attorney & Law Firm Answering Service Work
So, just how does our service works? The process is quite simple and easy to set up. In fact, it can all get summed up in just three simple steps:
Step One: You forward your inbound telephone calls to a dedicated number that we provide you;
Step Two: Our professional call handlers will deal with your calls. Thanks to the technology we’ve invested in, your callers will assume that we work for you in your office;
Step Three: Our agents will identify each caller’s needs and actions it as necessary. We will, of course, forward any messages that demand your personal attention.
As you can see the process is straightforward to put in place for any law and attorney firm.
Why You Need Law Firm Answering Service via Live Telephone
One might assume that the simplest solution is just to set up a voicemail service on your phone lines. After all; callers could just leave you messages which you can retrieve and action later. You might be wondering why our service is better than voicemail.
First of all, there is a high possibility that your callers won’t leave you a message. If the person calling is a potential new client, they could seek instead contact a competitor. Let’s face it; you’d rather have the business than someone else!
Second, many people just don’t like leaving voicemail messages. They might assume that you won’t pick them up in a timely fashion. And, third, the caller might feel they’ll get a poor service from you. That’s because they may think you aren’t bothered enough to answer any client calls.
What Other Benefits can You Enjoy by Using Business Connections?
As a seasoned call center service provider, we know the industry well. We’ve invested in the latest call handling technology. And, of course, the right people to handle calls. Our call handlers are telephone professionals and act as an extension of your attorney & law firm.
Many attorneys also use Business Connections’ services because we offer good value for money. A live call handling service like us is cost-effective compared to hiring other in-house receptionists.
Our most popular plans range from $45 to $250 per month. For a detailed price quotation about our services call 1-866-601-6115 and ask for Dirk or Stuart Moeller or Contact us today for a free quote.