by BusinessConnections | Jun 3, 2011 | Customer Service
Sigmund Freud once said that the Wealthy and Big Thinkers MOVE TOWARDS what they want; as oppossed to AWAY FROM what they don’t want. The movers and shakers of society see through eyes of opportunity, while the followers see through fearful eyes. Great...
by BusinessConnections | May 17, 2011 | Customer Service
According to a well-known study by Professor Albert Mehrabian of UCLA, an expert in personal communication, believability in a message is comprised of three elements. Those message elements are verbal (your words), vocal (your tone of voice) and visual (your facial...
by BusinessConnections | May 12, 2011 | Customer Service
Manner #1 – When asking for something say “Please.” Manner #2 – When receiving something, say “Thank you.” Hand written Thank You Notes are even better. Manner #3 – Do not interrupt grown-ups who are speaking with each other unless there is an emergency. They...
by BusinessConnections | May 4, 2011 | Customer Service
Cheerful, professionally trained telephone receptionists always available to work for your fast growing company. No sick days, no lunch hour, no vacations, no coffee breaks and no health insurance for you to worry about. Salary = about 9 cents per hour. 24-hour...
by BusinessConnections | Apr 20, 2011 | Customer Service
Our employees have been hired by our clients to be a professional telephone receptionist. We have been in business since 1949 & have found that the words “Answering Service” leaves a bad taste in most peoples minds. I believe this because of the...
