by BusinessConnections | Mar 22, 2011 | Law Firm Answering Service
When we communicate with others, there is a preferred “speed” at which people have the highest amount of understanding or the ability to hear, comprehend, and understand our words. Get out a stop watch and see where your rate of speech is! As a...
by BusinessConnections | Mar 18, 2011 | Customer Service
Please make sure we have accurate instructions that allow us to Direct Connect Urgent callers to your Mobile Phone. For example, a Law Firm wants us to Direct Connect callers “Looking to Hire an Attorney”, and calls from a “Judge’s Office”. A remodeling contractor...
by BusinessConnections | Mar 13, 2011 | Customer Service
Did you know we can Hand-Off callers to your voice mail box? If your callers prefer to leave their message in voice mail instead of leaving it with the telephone receptionist, we can transfer the caller directly to your voice mail box at a push of a button. After...
by BusinessConnections | Mar 9, 2011 | Customer Service
Patience – A lot of times people say one exposure to a positive or a negative event does not have any impact. That is not true. The difference may not be visible but something is happening. When a bamboo tree is planted, watered and fertilized for the first...
by BusinessConnections | Feb 24, 2011 | Customer Service
Researchers at the University of Manchester, England and Indiana University have performed a study that has found a correlation between the mood of Tweets and the United States Stock Market (Dow Jones Industrial Average). A measurement of “calmness” conveyed in...
