by BusinessConnections | Jul 10, 2013 | Answering Services, Customer Service, Marketing
Business Connections has been honored with the 2013 Award of Excellence for the 16th consecutive year. The award is presented annually by the Associations of TeleServices International, the industry’s largest trade association for providers of call center services....
by BusinessConnections | Jun 24, 2013 | Uncategorized
Do you smile when you’re making business calls? If you’re not, you might be conveying a frown over the phone. When you smile, you control your larynx more effectively, which makes it easier to sound enthusiastic. Here are a few more tips: – Keep your...
by BusinessConnections | Apr 22, 2013 | Uncategorized
Smiling realigns the throat muscles, causing the mouth to be more open and the jaws less tense. Result: A softer voice and more pleasing vocal tone that people can “hear” even on the telephone. Callers unconsciously mirror the voice and smile...
by BusinessConnections | Apr 17, 2013 | Uncategorized
Did you know… Our technology enables our Telephone Receptionists to answer multiple phone calls from your office at the same time?
by BusinessConnections | Mar 14, 2013 | Answering Services, Customer Service, Marketing
Articulate. If you mumble or slur words, the important points that you are trying to make can get lost. Worse, people will tune you out. Vary your tone. Nothing numbs listeners more than a person who speaks monotone. Project your voice as clearly and strongly as...
