by BusinessConnections | Aug 16, 2012 | Uncategorized
At Amazon.com, CEO Jeff Bezos has a “two pizza rule,” reasoning that to keep teams nimble, they shouldn’t get so big that they can’t be fed with just two pizzas.
by BusinessConnections | Aug 8, 2012 | Answering Services, Customer Service, Marketing
The act of transferring a call to someone in a polite and “warm” fashion AFTER the caller asks for a specific person. Business Connections Receptionists will inform your caller “One Moment Please” and then announce to you, the callers name and...
by BusinessConnections | Aug 1, 2012 | Uncategorized
Picture the Scene: You decide you need to buy something so you go to your best friend Google and type in what you’re looking for. You get on the website and start looking around just like you would in a regular store. You decide that you want more information...
by BusinessConnections | Jul 17, 2012 | Answering Services, Customer Service, Marketing
Business Connections was awarded the ATSI Award of Excellence for the 15th consecutive year. This award is judged on several aspects, from putting the customer first, to the handling of even the most challenging phone calls. This award has provided Business...
by BusinessConnections | Jul 10, 2012 | Marketing
Your strategy for how these new clients are greeted is vital to the growth of your Business. Remember that old saying… “You never get a second chance to make a favorable first impression?” It’s a fact that most potential new clients will NOT...
