by BusinessConnections | Mar 14, 2013 | Answering Services, Customer Service, Marketing
Articulate. If you mumble or slur words, the important points that you are trying to make can get lost. Worse, people will tune you out. Vary your tone. Nothing numbs listeners more than a person who speaks monotone. Project your voice as clearly and strongly as...
by BusinessConnections | Dec 11, 2012 | Answering Services
A couple of years ago while having a cup of coffee during a ski break, one of those free ski gear buyers guide you find at ski lodges had the following editorial. I liked it so much; I tore out the page and put in a rarely used ski jacket pocket. A few weeks ago I...
by BusinessConnections | Aug 8, 2012 | Answering Services, Customer Service, Marketing
The act of transferring a call to someone in a polite and “warm” fashion AFTER the caller asks for a specific person. Business Connections Receptionists will inform your caller “One Moment Please” and then announce to you, the callers name and...
by BusinessConnections | Jul 17, 2012 | Answering Services, Customer Service, Marketing
Business Connections was awarded the ATSI Award of Excellence for the 15th consecutive year. This award is judged on several aspects, from putting the customer first, to the handling of even the most challenging phone calls. This award has provided Business...
by BusinessConnections | Jun 11, 2012 | Answering Services
If your callers prefer to leave their message in voice mail instead of leaving it with the telephone receptionist, we can hand-off the caller directly to your voice mail box at a push of a button. After the telephone receptionist answers your phone, he’ll/she’ll ask...
by BusinessConnections | Mar 30, 2012 | Answering Services
Call Forward Don’t Answer & Call Forward Busy are services from your telephone company and enable your telephone calls to be answered at a different location. Calls are automatically transferred to Business Connections when you are unable to answer your...
