by BusinessConnections | Feb 23, 2012 | Answering Services, Marketing
In business, you want your phone to be ringing off the hook. You also want someone there to answer the calls! It does little good to work so hard building your company only to have potential clients or customers shunted to voice mail or lost in automated systems. Many...
by BusinessConnections | Feb 8, 2012 | Answering Services, Marketing
1) Having a highly visible phone number on your website will help improve the profits of your company. Even though you may not receive a lot of calls from your website, having a Highly Visible Phone number will give your company more credibility. The bottom line is...
by BusinessConnections | Nov 18, 2011 | Answering Services
A couple of years ago while having a cup of coffee during a ski break, one of those free ski gear buyers guide you find at ski lodges had the following editorial. I liked it so much; I tore out the page and put in a rarely used ski jacket pocket. A few weeks ago I...
by BusinessConnections | Nov 11, 2011 | Answering Services
Call Control is a skill our Telephone Receptionists use when taking your messages. In a very professional, businesslike manner our telephone receptionists are able to gain and maintain the callers attention. We find the use of positive power words is an exciting way...
by BusinessConnections | Oct 17, 2011 | Answering Services
Articulate. If you mumble or slur words, the important points that you are trying to make can get lost. Worse, people will tune you out. Vary your tone. Nothing numbs listeners more than a person who speaks monotone. Project your voice as clearly and strongly as...
by BusinessConnections | Oct 10, 2011 | Answering Services
Organizations with the worst customer service will have a few customer service superstars. Great Organizations will just have more superstars. Do you wish you could Clone a few of your best employees and get rid of the worst employees? A business’ hiring process is...
