Our Answering Services
When you are a veterinary practitioner, your love of animals often sees you go beyond the call of duty. But even when you work hard to treat your clients and their pets with the utmost respect, things can still go wrong. The happier your customers are, the more business you will receive, which can put a lot of pressure on your phone services. And if your calls aren’t up to snuff, potential customers will look elsewhere for treatment for their pets.
READ MORE
If this sounds familiar, perhaps a live telephone answering service might be the perfect solution. If your phone lines are always busy, or you are always treating your client’s pets, you might be missing out. And that’s where us here at Business Connections can step in and help.
At Business Connections, we believe the high demand for your veterinary services should never be a burden. But when your phones are constantly ringing, that’s exactly what happens. A missed call could be an emergency, and anxious pet owners rarely wait to leave a message. During busy periods, you simply can’t afford for customer service to slip.
With our veterinary telephone answering service, we take that pressure off you and your reception staff. We understand that exceptional animal care is your top priority, while professional communication keeps your reputation strong. From the moment a client calls your practice, our team ensures your professionalism and compassion shine through—every time.
Our People and Systems
To providing our customers veterinary telephone answering service, we only hire the best people with high levels of experience and take the time to understand what makes your veterinary practice tick. Our operators will be able to act as if they are sitting there in your office. Your clients will not even know the difference.
Our systems help us let you know about calls via any medium you need, from ancient fax machines, through to emails and text messages. We can assist you in an endless number of ways.
More Info
We can help you create your appointment schedule, for example. Or, we can forward emergency calls that can’t wait, and treat your clients with respect and the sensitivity they deserve.
We use HIPAA compliant systems because we take privacy very seriously, just like you do. Our systems are always on, around the clock—and we have backup generators for emergencies, too.
Our Reputation
Your reputation is our priority—and it gives us our reputation, too. That’s why we have been a trusted business answering service since 1949. That’s why our customers provide us with a 4.9 out of 5 satisfaction rating. And that’s why we believe that if you need our services, you will be equally impressed.
So if you’re looking for a cost-effective way of boosting your business offering and giving your clients more, why not get in touch? Our plans start at $49 per month. For a detailed quote call 1-866-601-6115 and ask for sales.
We Care About Our Customers
Excellent customer service is our goal for you and your clients—every single time we answer the phone. Don’t just take our word for it, see what our customers have to say.