Don’t Risk a Fall Just to Take a Call
When you’re a roofing contractor, it’s almost impossible to answer the phone at certain times. In fact, it’s downright dangerous, and the last thing you should be doing while working on an unsteady roof with a steep incline. But – you probably still do it.
Why? Because you understand the importance of customer service, and that the client on the line might go somewhere else if you don’t answer. Answering the phone is one of the most important parts of your business, even though it’s the job itself that earns you your money.
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If you don’t answer, you will lose business – it’s as simple as that. Most customers don’t bother with leaving voicemail messages – they wanted their roof fixed yesterday. There’s a lot of competition in your neighborhood – but for your clients, that’s just more choice. So, that’s why you take the risk, even when you are hanging from an unstable structure in a fast blowing wind.
But, you don’t have to take those gambles anymore – and you can still keep your client list growing. How? By signing up with us here at Business Connections and making use of our second-to-none roofing contractor answering service.
The Best Customer Service
We understand that the clients are vital to your business, and treat your clients as if they were our own. We’ll field the calls, and forward them to you when you are ready to take them. We’ll even make sure that you get the most important messages first.
Not only that, but we’ll take away some of the many burdens that come with having a business phone. No more marketing calls from other companies. No more wasted time with wrong numbers. And, of course, that means more time on the job for you—giving you more earning potential;
A Superb Team
We screen all our employees when we hire them because we believe they are on of our best assets. Our customers agree, too. When you sign up with Business connection, it’s like getting a new team on board. We’ll take the time to get to know you and your business, and the way you like to run things.
Most of our friendly receptionists have been with us for many years, and they understand how to talk to your clients. And, they will know what makes you tick, too.
A Superb Team
We screen all our employees when we hire them because we believe they are one of our best assets. Our customers agree. When you sign up with Business Connections, it’s like getting a new team on board. We’ll take the time to get to know you and your business, and the way you like to run things.
Most of our friendly receptionists have been with us for many years, and they understand how to talk to your clients.
The Best in Technology
We are big fans of technology here, and we use the best tools to make your roofing contractor answering service as smooth as soft butter. Text messaging, phone calls, faxes—we take care of it all. Not only that, but we can keep your messages as secure as you like.
Finally, of course, there is phone call quality—another area we excel in. We make sure that our phone calls are crystal clear every time, giving your customers the perfect first impression of your business. We understand the importance of the first contact, so we treat every customer with a friendly and professional service.
It’s what we do—get in touch to find out more.
Frequently Asked Questions
Can you provide answering services for my industry, if it is not mentioned above?
Yes, absolutely. Our extensive experience gives us an edge to understand diverse needs and set up processes specific to your industry and business. You can be assured of getting the highest quality of services for your business.
Do you provide 24/7 answering service?
Yes! Business Connections Answering Service is available at all times – 365 days a year, 7 days a week, 24 hours a day. You can count on our team’s support for your company even on holidays, weekends, and after office hours.
How does the 24/7 answering service work?
When you are unable to attend a call, we will attend it on your behalf. Our team will note down the general information and let them know their query has been processed for quick revert. You will then receive an email from us within a few minutes, giving you the opportunity to provide a quick and timely follow-up.
Can your answering service send messages to multiple people?
Yes, if you want to send answering service messages to multiple people, we can do that for you. We can also help you set up protocols to deliver different messages or calls to a different number or person. This way your staff will receive calls intended for them, saving time for all involved.
