Healthcare Call Handling Services for Offices and Practitioners
Whether you are a clinic, a physician, or a private medical practice, handling phone calls is one of the most important parts of your business.
It’s about giving your patients peace of mind, and talking to them in an empathetic way.
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It’s about being there for them when they need you – and answering quickly every time. And, it’s also about privacy. You have a moral and legal responsibility to ensure your patient’s medical details never end up in the wrong hands.
With this in mind, you have to have the best business answering service you can get, at all times. But, when all your lines are busy, or you are closed for the day, how can you offer the perfect service to your patients, no matter when they call?
We Can Help
As a medical practitioner, you need a live call answering solution to field those calls you just cannot take. You also need to ensure that you are using HIPAA compliant services, to make your patient’s privacy a priority. And, you need a friendly, sympathetic voice at the end of the line who understands your patients, your business, and how it works.
At Business Connections, our medical office telephone answering service can help you field all those missed calls. We’ll help you make more appointments, and boost your business. Our telephone operators will take the time to get to know you and your practice, making sure we are always up to speed with your wants and needs.
What Our Service Means for You
We understand that medical clinics and practices are under a lot of pressure to perform these days. And, with so much competition out there, it’s important to have a patient-first approach. Using our medical call handling service, you will never miss out on a patient’s call again.
We only select the best phone operators, with the right skills and training, before matching them with your needs. Our technology is always on—we have backups in case of emergencies and power cuts.
We can set appointments on your behalf, and help you manage your schedule, giving you more time to do what you do best: treat your patients.
What Our Service Means for You
We understand that medical clinics and practices are under a lot of pressure to perform these days. And, with so much competition out there, it’s important to have a patient-first approach. Using our medical call handling service, you will never miss out on a patient’s call again.
We only select the best phone operators, with the right skills and training, before matching them with your needs. Our technology is always on—we have backups in case of emergencies and power cuts.
We can set appointments on your behalf, and help you manage your schedule, giving you more time to do what you do best: treat your patients.
Improve Your Business
So, if you want to improve your clinic or practice, why not get in touch for a chat? With years of experience to draw from, we are positive that we can exceed your expectations—and help you improve your business. We’ve been doing this since 1949 and have built up an excellent family of happy customers. Why not see if you can join them, and receive all the benefits they enjoy?
Our plans start at $49 per month. For a detailed quote call 1-866-601-6115 and ask for sales.
Frequently Asked Questions
Can you provide answering services for my industry, if it is not mentioned above?
Yes, absolutely. Our extensive experience gives us an edge to understand diverse needs and set up processes specific to your industry and business. You can be assured of getting the highest quality of services for your business.
Do you provide 24/7 answering service?
Yes! Business Connections Answering Service is available at all times – 365 days a year, 7 days a week, 24 hours a day. You can count on our team’s support for your company even on holidays, weekends, and after office hours.
How does the 24/7 answering service work?
When you are unable to attend a call, we will attend it on your behalf. Our team will note down the general information and let them know their query has been processed for quick revert. You will then receive an email from us within a few minutes, giving you the opportunity to provide a quick and timely follow-up.
Can your answering service send messages to multiple people?
Yes, if you want to send answering service messages to multiple people, we can do that for you. We can also help you set up protocols to deliver different messages or calls to a different number or person. This way your staff will receive calls intended for them, saving time for all involved.
