Why Choose Our Attorney Answering Services?
Why choose Business Connections as your legal answering service? Because we provide an unmatched value to any law firm out there. Our telephone receptionists answer questions, handle urgent calls, and collect names and phone numbers from people who might hang up on a machine.
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Our polite, professional, highly effective receptionists work for you with no sick days, no lunch hour, no vacations, no coffee breaks, no health insurance, and no drama for you to worry about.
We are staffed 24 hours a day, 7 days a week, 365 days a year.
Lost Client: A potential new client calls your office. You’re in a meeting, at the court house or talking on the telephone. After being greeted by a recording they hang-up and call another attorney. Contacting an attorney for the first time is a very emotional and stressful time for non-attorneys. Your precious dollars in advertising, education, training and state of the art equipment continue to be under-utilized.
How to Get Clients: New clients are the lifeblood of any growing law firm. When a potential client calls another attorney and reaches a cheerful, professional receptionist — “Law Office of _______. This is ______. How may I help you?” — that’s where the difference begins. After greeting the caller, she gathers their name, phone number, and brief message, then contacts you with a quick 5–10 word “snapshot” of the call. With your approval, she connects the caller directly to you — the legal expert. Together, you and the Business Connections receptionist turn a caller into a new client. While other law offices rely on voicemail, you stand out by responding immediately.
How to Get Clients: New clients are the lifeblood of any growing law firm. When a potential client calls another attorney and reaches a cheerful, professional receptionist — “Law Office of _______. This is ______. How may I help you?” — that’s where the difference begins. After greeting the caller, she gathers their name, phone number, and brief message, then contacts you with a quick 5–10 word “snapshot” of the call. With your approval, she connects the caller directly to you — the legal expert. Together, you and the Business Connections receptionist turn a caller into a new client. While other law offices rely on voicemail, you stand out by responding immediately.
friendly greeting
A polite and professional Business Connections Receptionist answers with the greeting of your choice, personalized for your business
warm transfer
We can warm transfer callers directly to you, take a message, hand-off to voicemail, and more. All customized by you for your business.
get the message
Your messages can be emailed, text to your mobile phone or faxed….all for a Fraction of the Cost of hiring an employee, 24 hrs a day, 7 days a week.
We can hand off callers to your confidential voicemail. When someone leaves a message, you will receive an email where you can listen to the message and follow up instantly.
Your advertising dollars work 24 hours a day. Why not have your potential clients greeted 24 hours a day? If you want to start growing your law practice, call Business Connections at 1-866-601-6115.
How an Attorney Answering Service Works for Legal Firms
So, just how does our service work? The process is quite simple and easy to set up. In fact, it can all get summed up in just three simple steps:
Forward Your Calls
You forward your inbound telephone calls to a dedicated number that we provide you.
We Answer for You
Our telephone receptionists will greet your callers in a polite and professional manner. Thanks to the technology we’ve invested in, your callers will assume that we work for you in your office.
We Deliver or Connect
The receptionist will gather information from the caller and relay the message to you via email and/or text message. However, if the call meets your criteria as being urgent (i.e. potential new client, Judges Quarters, Court, etc…), the receptionist will direct connect the caller to your mobile phone.
Why You Need an Exceptional Law Firm Call Answering Service
New clients are the lifeblood of a growing law firm. One might assume that the simplest solution is to just set up voicemail service on your office phone lines. Unfortunately, facts are stubborn and it’s been proven that people will likely hang up on a machine when facing an emotional issue. If a potential new client calls, it could be that case of a lifetime—and they might keep calling law offices until they reach a friendly voice who can connect them to a legal expert. One quality call that we help convert to a new client will pay the answering service fee for months and sometimes years in the future. Business Connections receptionists know the industry well.
Frequently Asked Questions
Can you provide answering services for my industry, if it is not mentioned above?
Yes, absolutely. Our extensive experience gives us an edge to understand diverse needs and set up processes specific to your industry and business. You can be assured of getting the highest quality of services for your business.
Do you provide 24/7 answering service?
Yes! Business Connections Answering Service is available at all times – 365 days a year, 7 days a week, 24 hours a day. You can count on our team’s support for your company even on holidays, weekends, and after office hours.
How does the 24/7 answering service work?
When you are unable to attend a call, we will attend it on your behalf. Our team will note down the general information and let them know their query has been processed for quick revert. You will then receive an email from us within a few minutes, giving you the opportunity to provide a quick and timely follow-up.
Can your answering service send messages to multiple people?
Yes, if you want to send answering service messages to multiple people, we can do that for you. We can also help you set up protocols to deliver different messages or calls to a different number or person. This way your staff will receive calls intended for them, saving time for all involved.
Let’s Work Together!
We will answer your phones for 7 days for FREE to prove the quality of our services.
No credit card, no deposit, no obligation!
Let’s Work Together!
We will answer your phones for 7 days for FREE to prove the quality of our services.
No credit card, no deposit, no obligation!