Live Answering Services for the Dental Industry
As you run a dental practice, you will know that customer service is a top priority for your industry. Of course, that isn’t just limited to the way you work on each client’s teeth!
Your business must always portray a professional image at all times. It also needs to stand out from its competitors as much as possible.
The Problem with Missed Calls
When a client wishes to make contact with your dental practice, they will usually call you. But, what happens if no-one is available to answer their calls?
You might assume that your voicemail will record any messages they wish to leave. Did you know that two-thirds of callers will hang up in frustration instead of leaving a message?
Should You Hire Extra Receptionists?
As you can imagine, the last thing you want is for clients to contact your competitors instead! So, how can you handle calls when you’re otherwise unavailable to answer them? Hiring extra receptionists is one way to solve the problem. Of course, that introduces other issues for your dental practice.
It will make a lower profit because of the overheads associated with hiring extra staff. And you may also need to provide those new receptionists with training. That means extra costs.
The Best Solution: A Live Telephone Answering Service
You might not have thought about it before. In fact, you may not have known such a service exists! But, the solution to your problem is to use a dentist telephone answering service!
Business Connections have years of industry experience. We are the country’s premier provider of live telephone answering services. Many dental health firms make use of our dental offices telephone answering service because we act as an extension of their businesses.
Here are just a few of many benefits to using Business Connections for Dental Offices Telephone Answering Service:
How Does a Dental Answering Service Work for Dental Offices?
So, just how does our service work? The process is quite simple and easy to set up. Here are the biggest benefits:
We Provide A Bespoke Solution to Meet Your Needs
One of the advantages of using Business Connections answering service is that we don’t offer a “one size fits all” service. Instead, we build bespoke solutions that meet the needs of our dental health clients.
It doesn’t matter if you have just one practice or several locations. We have a talented team of call handlers that will manage calls from your clients. In fact, your callers will assume that we work within your dental practices!
Our Call Agents are All Trained and Qualified Professionals
We don’t just hire any random person to answer calls for our dental clients. Our call agents have a wealth of experience backed by impressive credentials. You can rely on Business Connections to answer your calls with efficiency and professionalism.
As a public-facing service provider, it’s crucial you offer a first-class service to clients. We act as an extension of your dental practice. What’s more, we ensure your professional image gets maintained at all times.
We Invest in the Latest Technology
Our state of the art telephone systems ensures that your calls get answered as per your directions. If you wish us to follow a particular protocol when dealing with calls, we can make that happen.
The technology we use also allows us to schedule appointments and meetings for you. We’re more than just a live telephone answering service!
Find out how we can help you.
We Care About Our Customers
Excellent customer service is our goal for you and your clients – every single time we answer the phone. Don’t just take our word for it, see what our customers have to say.