Heating & Air Conditioning – HVAC Answering Service

Why You Need an HVAC Answering Service

Let’s face it; you can’t afford to miss customer calls. As an HVAC expert, you’ll spend a lot of time doing installation work, repairs and maintenance. You will seldom have any spare time available to answer calls from clients on your cell phone.

You might assume that staff in your office can take calls on your behalf. But, what happens if they are unavailable to do so? Do you really want to leave the handling of your future clients to chance? Of course, you don’t. That’s why it is critical all your calls get dealt with in a professional and efficient manner.

At Business Connections, we provide a live call handling service for professionals.

How We Operate an HVAC Call Center Service

You might think that having your callers leave you voicemail is the best way to deal with them when you’re busy. Of course, most people will just hang up and not leave you a message. As you can imagine, that spells bad news for your business!

What you need is hvac phone answering service provider that can act as an extension of your organization. So, how do we operate?

The answer is in this simple three-step process:

You divert your calls to us

When you’re out on site or are otherwise busy, all you need to do is have your phone system forward your calls to us. We give you a dedicated number so that we know calls to it relate to your company.

We answer your calls

When your customers phone you, their calls get diverted to us. Then professional telephone operatives handle those calls as if they were in your office. In fact, your callers won’t ever realize that we’re a live telephone answering service.

We forward you any messages

When you’re ready, you can make contact with your callers and grow your business. By having us answer your calls, your clients won’t use your competitors.

Why Use a 24/7 Hour HVAC Answering Service?

We are a leading live call answering solution provider in the United States. With a team of trained call handlers, we’ll ensure your calls get dealt with in a professional manner. Now you won’t have to worry about potentially losing custom because you were unavailable.

Business Connections doesn’t just take messages. We can also provide a wealth of other services. For instance, we can relay urgent call details to your field staff. We can also forward any live calls to you or your staff. In essence, we’re able to act as a virtual switchboard for your business!

Our HVAC clients enjoy the fact that we invest in the latest call handling technology. That makes us best equipped to answer and deal with your calls. When you use Business Connections, you don’t have to worry about missed calls. Nor do you need to worry about calls not answered within a certain timeframe.

We only hire the best call handlers in the industry. We don’t just invest in the latest technology. Business Connections are also an investor in people!

Our most popular plans range from $45 to $250 per month. For a detailed price quotation call 1-866-601-6115 and ask for Dirk or Stuart Moeller or Click Here

Answers to Your Questions

Does your business answering service handle HVAC Answering Service intake?

Yes, absolutely! We have the capability to handle thousands of client intakes on a daily basis! Our HVAC Answering Service professionals are trained to meet the industry demands. They have developed the expertise in getting the right information during HVAC intake to make your job easier and more efficient.

Are there extra charges for each HVAC Answering Service?

No! Business Connections does not charge you extra for a premium HVAC Answering Service. You will get our unmatched services with your account.

Can you transfer new HVAC Answering client callers to me?

Yes! Every time a client calls, we begin the process by asking for their name, phone number and the reason for calling. We then put the client on hold, before contacting you (or your field staff). If you respond to our call, we put you in direct touch with the client. In short, we act as a virtual switchboard.

What is the time duration of your HVAC answering service?

We are open 24/7, and our expert call handlers are available all day and night to attend to your calls. You can rest assured in the knowledge that each call is handled professionally and efficiently.

We Care About Our Customers

Excellent customer service is our goal for you and your clients – every single time we answer the phone. Don’t just take our word for it, see what our customers have to say.

Let’s Work Together!

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