by BusinessConnections | Nov 2, 2009 | Answering Services, Customer Service
Our business is providing you, our customer, a hole, not the drill. Think about it. When you need to drill a hole in the wall, you ONLY WANT a hole in the wall. To get a hole in the wall you have a couple choices. A. You call a carpenter, he makes a hole in the wall...
by BusinessConnections | Sep 21, 2009 | Answering Services, Customer Service
Recently I was at Business Connections meeting with Dirk Moeller. I was there to discuss where we were going in regards to this Blog. It was near noon and that being said, people were out to lunch and so Dirk jumps in and takes a few calls to pick up the lunch time...
by BusinessConnections | Aug 1, 2009 | Answering Services
There are many reasons for a business to choose to use a professional answering service. An answering service that uses live, well trained operators can have a tremendous impact on customer service and customer relations which will greatly increase the overall...
by BusinessConnections | Jul 1, 2009 | Answering Services, Customer Service
So, you want to grow your business, but you just can’t do it all. Consider hiring another company to handle your incoming and even outgoing calls. What you want, and need, is an organization that can provide outstanding customer service. You have decided that you want...
by BusinessConnections | Mar 20, 2009 | Answering Services, Customer Service
Call Forwarding is a service from your telephone company and enables your telephone calls to be answered at a different location. The two most popular types of Call Forwarding are Call Forwarding Variable or Call Forward Busy/Don’t Answer. Here’s an...
by BusinessConnections | Jan 2, 2009 | Answering Services, Customer Service
January 2009 How you can make more money: Instead of picking up a phone and calling in to pick up your messages, you can respond to new business more rapidly by receiving text messages (Words + Numbers) from our Receptionists to your Cellular/Mobile Phone. After our...
