by BusinessConnections | Oct 26, 2010 | Answering Services, Customer Service
Are you giving your voice the attention is deserves? After all, your voice is your sole means of communication over the phone. 1) Articulate your consonants. A recent Gallup poll listed mumbling as the most annoying habit of speech. Consonants are what make...
by BusinessConnections | Oct 22, 2010 | Answering Services, Customer Service
Call Control is a skill our Telephone Receptionists use when taking your messages. In a very professional, businesslike manner our telephone receptionists are able to gain and maintain the callers attention. We find the use of positive power words is an exciting way...
by BusinessConnections | Sep 21, 2009 | Answering Services, Customer Service
Recently I was at Business Connections meeting with Dirk Moeller. I was there to discuss where we were going in regards to this Blog. It was near noon and that being said, people were out to lunch and so Dirk jumps in and takes a few calls to pick up the lunch time...
