by BusinessConnections | Aug 3, 2015 | Answering Services, Customer Service, Marketing
Our goal is to connect potential new clients to an attorney. Before we connect the caller (Warm Transfer https://bcanswercom.wpengine.com/2014/12/03/law-firm-answering-service-lets-talk-about-warm-transfer/ ), we will obtain their name, telephone number and ask the...
by BusinessConnections | Jun 5, 2015 | Answering Services, Customer Service, Marketing
Many companies are heavily invested in marketing. They then turn around and in the name of progress have automated phone answering systems that are a turn-off to people. Most new clients originate from the telephone. What happens when a potential new client calls...
by BusinessConnections | May 1, 2015 | Answering Services, Customer Service, Marketing
“Business Connections Legal Receptionists turn callers into clients” Many Lawyers are heavily invested in marketing. They then turn around and in the name of progress have automated phone answering systems that are a turn-off to people. Most new clients originate...
by BusinessConnections | Apr 23, 2015 | Answering Services, Customer Service, Marketing
“Potential new client calls are why Legal Receptionists are so valuable” Since most new clients originate from a telephone call, we are committed (a little bit obsessive if need be) to reaching out to you when we are talking with a potential new client for your Law...
by BusinessConnections | Mar 6, 2015 | Answering Services
Unfortunately, traditional SMS messaging (Text Messaging) is inherently nonsecure and noncompliant with safety and privacy regulations under the Health Information Portability and Accountability Act (HIPAA). Messages containing electronic protected health information...
by BusinessConnections | Feb 13, 2015 | Answering Services
“Most new clients originate from a telephone call” Studies have proven that your Law Firm’s most important asset is the telephone and the person greeting the caller. Studies have also shown that most people end up choosing the first professional company they end up...
