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Business Connections has been honored with the 2013 Award of Excellence for the 16th consecutive year.  The award is presented annually by the Associations of TeleServices International, the industry’s largest trade association for providers of call center services.  An independent panel of judges scored call-handling skills such as courtesy, response time, accuracy and overall service to clients.  “Over the past 9 months we invested enormous effort towards winning this award.  In celebration, gift cards at downtown restaurants were given to our 30 employees”, said Business Connections Manager Dirk Moeller.  Business Connections provides 24-hour remote receptionist service to clients anywhere in North America and also was certified by ATSI in October 2012 for meeting or exceeding high standards in business practices, life safety, operations, including normal and emergency procedures, personnel hiring, training and on-going evaluations.  For more information about ATSI visit  For more information about Agility Recovery visit
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