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January 2009

How you can make more money:

Instead of picking up a phone and calling in to pick up your messages, you can respond to new business more rapidly by receiving text messages (Words + Numbers) from our Receptionists to your Cellular/Mobile Phone. After our telephone secretary has completed taking the message from your caller, he/she enters another keystroke and sends your complete text message. Your mobile phone will beep or silently vibrate and the complete message will scroll across the screen. “ZAP” you have your detailed message on the screen of your phone. You don’t even need to write anything because the entire message is displayed on your mobile phone. If urgent, act immediately. If not, respond at your convenience. Remember that old saying your Grandpa and favorite teacher always used “The Early Bird Catches the Worm’: This same logic applies to today’s demanding consumer. While Large Corporations and Big Government Agencies are hiding behind voice mail jail and the internet, you can beat the competition by responding to new sales and service calls immediately. You can even be out of state at a meeting to receive your messages. In Down Hill Skiing or the 100 yard dash, what’s the difference between winning a Gold Medal vs. Silver Medal? You only have to be a little faster to win the Gold Medal. Just as speed is critical in sports, it’s just as important for high quality service companies. To try text messaging to your Mobile phone, just give us a call.

Did you know we can Hand-Off callers to your voice mail box?

If your callers prefer to leave their message in voice mail instead of leaving it with the telephone secretary, we can transfer the caller directly to your voice mail box at a push of a button. After the telephone secretary answers your phone, he’ll/she’ll ask the caller “I can take a message for Mr./Mrs. or would you prefer to be transferred to his/her voice mail”. There’s no additional charge for this service.

Cut Costs while Maintaining High Quality Service.

Did you know we offer Voice Mail with Operator Assistance? There are many companies that offer voice mail, but Business Connections has a unique feature where your callers can talk with a friendly person with a touch of a button. Here’s how it works. Callers are greeted by our digitally mastered voice mail and press zero if the call is urgent.

Example Greeting: “Thank you for calling XYZ company. We recognize the importance of your call. For immediate assistance, please press zero and you’ll be transferred to our 24-hour telephone receptionist. Otherwise leave your name, telephone number and detailed message, and we’ll return your call during business hours.” If the caller presses zero, they are immediately transferred to our telephone receptionist who greets the caller “Good morning, XYZ company”. He’ll/She’ll then take the caller’s name, telephone number and detailed message and then contact the -call person for XYZ company via mobile phone or home phone. Popular with Dental Offices, Employment Agencies and Property Management Offices. Price = Total Package $41.90/month ($10.95 for voice mail + $30.95 for our low volume answering service for up to 10 emergency calls per month).

Business Connections provides 24 hour Telephone Answering and Voice Mail Service. In 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008 and 2009 we were honored with the Award of Excellence by the Association of TeleServices International. 2009 marks our 60th year of service. We truly appreciate your business and look forward to serving you in the years to come. For further information call and ask for Dirk or Stuart Moeller.

Toll Free (866) 601-6115 Seattle (206) 264-7790 Portland (503) 402-2600

Salem (503) 363-0056     Eugene (541) 484-5544 Bend (541) 382-3211

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