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The Value of Customer Service

Although many of us were taught that the customer is always right, that may not be the case in some situations. There is a bit of common sense required in determining how to handle a customer relations issue. If it is a small problem, something that won’t cost you a...

Hints for Better Service

Success Secrets from Superstars: Dolly Lenz reigns as the queen of U.S. real estate. Lenz raked in $10 million in commission while selling $750 million worth of property in 2007. While there have been drastic changes in the economy over the past 8 months,...

Attitude

By Charles Swindoll The longer I live, the more I realize the impact of attitude on life. Attitude, to me, is more important than facts. It is more important than the past, than education, than money, than circumstances, than failures, than success, than what other...
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