by BusinessConnections | Feb 23, 2011 | Customer Service
Listening is … the foundation of Engagement. Listening is … the foundation of Kindness. Listening is … the foundation of Thoughtfulness. Listening is … the blue print for Collaboration. Listening is … the blue print for true Partnership....
by BusinessConnections | Feb 4, 2011 | Customer Service
What’s your Competitive Advantage? A competitive advantage exists when the firm is able to deliver the same benefits as competitors, but at a lower price (price advantage), or deliver benefits that exceed those of competing products/services (quality advantage). “If...
by BusinessConnections | Jan 27, 2011 | Customer Service
Owning and operating a business is a time consuming endeavor. Business is very dynamic. There’s no “Off Switch”. How does one avoid burning out your passion for the Business? I don’t claim to have all the answers, but many of our most successful clients utilize...
by BusinessConnections | Jan 18, 2011 | Customer Service
Refer a new Telephone Answering Service Client to Business Connections and we’ll give you $100. We can credit your Business Connections account, send a check made out to you personally or a check made out to your company. Simple and profitable for everyone. I also...
by BusinessConnections | Nov 11, 2010 | Customer Service
Organizations with the worst customer service will have a few customer service superstars. Great Organizations will just have more superstars. Do you wish you could Clone a few of your best employees and get rid of the worst employees? A business’ hiring process is...
by BusinessConnections | Oct 26, 2010 | Answering Services, Customer Service
Are you giving your voice the attention is deserves? After all, your voice is your sole means of communication over the phone. 1) Articulate your consonants. A recent Gallup poll listed mumbling as the most annoying habit of speech. Consonants are what make...
