by BusinessConnections | Jan 14, 2013 | Customer Service, Marketing
1) Having a highly visible phone number on your website will help improve the profits of your company. Even though you may not receive a lot of calls from your website, having a Highly Visible Phone number will give your company more credibility. The bottom line is...
by BusinessConnections | Nov 29, 2012 | Marketing
Business Connections Call Center was certified by ATSI in October 2012 for meeting or exceeding high standards in business practices, life safety, operations, including normal and emergency procedures, personnel hiring, training and ongoing evaluations. Business...
by BusinessConnections | Aug 8, 2012 | Answering Services, Customer Service, Marketing
The act of transferring a call to someone in a polite and “warm” fashion AFTER the caller asks for a specific person. Business Connections Receptionists will inform your caller “One Moment Please” and then announce to you, the callers name and...
by BusinessConnections | Jul 17, 2012 | Answering Services, Customer Service, Marketing
Business Connections was awarded the ATSI Award of Excellence for the 15th consecutive year. This award is judged on several aspects, from putting the customer first, to the handling of even the most challenging phone calls. This award has provided Business...
by BusinessConnections | Jul 10, 2012 | Marketing
Your strategy for how these new clients are greeted is vital to the growth of your Business. Remember that old saying… “You never get a second chance to make a favorable first impression?” It’s a fact that most potential new clients will NOT...
by BusinessConnections | Jun 29, 2012 | Marketing
Imagine that you are sitting in traffic on your way to court for one of your current clients. No one is sitting in your office taking your calls, in fact you haven’t been in your office all day. Your phone rings and it’s a potential client being connected to your...
