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Psychology of Callers to your Office

by BusinessConnections | Dec 1, 2017 | Answering Services, Cities, Company News, Customer Service, Featured Slider, Law Firm Answering Service, Marketing, Slider, Uncategorized

Psychological studies demonstrate that clients remember the first and last minute of a service encounter much more vividly than anything else during the encounter. Every hello and thank you for calling must be perfect with potential new clients so they “stick”...

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