Law Firm Answering Service Archives

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Psychology of Callers to your Office

by BusinessConnections | Dec 1, 2017 | Answering Services, Cities, Company News, Customer Service, Featured Slider, Law Firm Answering Service, Marketing, Slider, Uncategorized

Psychological studies demonstrate that clients remember the first and last minute of a service encounter much more vividly than anything else during the encounter. Every hello and thank you for calling must be perfect with potential new clients so they “stick”...

2017 ATSI Award Winner for Outstanding Service

by BusinessConnections | Sep 28, 2017 | Answering Services, Company News, Customer Service, Law Firm Answering Service, Uncategorized

Outstanding Service Earns International Award Business Connections Wins ATSI Award of Excellence Business Connections, of Salem, Oregon has been honored with the exclusive 2017 Award of Excellence for the 20th consecutive year. The award is presented annually by...

Law Firm Answering Service – Let’s talk about Receptionists Handing-Off Callers to Voicemail

by BusinessConnections | Mar 14, 2016 | Answering Services, Law Firm Answering Service

“Mr. Smith is unavailable. I can take a message or would you prefer his confidential voicemail?” If your callers prefer to leave their message in voicemail instead of leaving it with the telephone receptionist, we can hand-off the caller directly to your voicemail box...

Rate of Speech for Attorney’s, Sales Representives, Actors, etc..

by BusinessConnections | Mar 22, 2011 | Law Firm Answering Service

When we communicate with others, there is a preferred “speed” at which people have the highest amount of understanding or the ability to hear, comprehend, and understand our words. Get out a stop watch and see where your rate of speech is! As a...

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